Shipping & returns

Enjoy free shipping for orders above $60 USD! Get your shipments delivered within 4 to 12 working days. For orders below $60, please refer to the rates for your selected country shown at checkout.

International orders may be subject to duties and fees that vary by country and are based on the value of your order, which are to be borne by the receiver. 

Countries we ship to: 
Asia:
Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, Thailand, Vietnam, India
Europe:
Austria, Belgium, France, Germany, Greece, Ireland, Italy, Netherland, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
Oceania:
Australia, New Zealand
North America:
Canada, United States

Returns & Exchanges

All sales are final (no change-of-mind returns or size exchanges).
If your item arrives damaged, defective, or incorrect, email us at nic@brats.pet
within 7 days of delivery with your order number and clear photos. We’ll review and may offer a repair, replacement, or refund.
Refund for damaged, defective or incorrect items will take up to 30 days after review.